1. Introduction
Welcome to Converfix ("we," "our," or "us"). We operate the website www.converfix.com (the "Site"). We are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.
By using our Site, you consent to the data practices described in this policy. If you do not agree with the terms, please do not access the Site.
2. Information We Collect
We may collect information about you in the following ways:
a) Information You Provide Voluntarily:
- Contact Forms: When you fill out a contact form, request a demo, or subscribe to our newsletter, we may collect your name, email address, phone number, company name, and any other information you choose to provide.
- Communications: If you contact us directly via email or phone, we may receive your name, email address, phone number, and the contents of your message.
b) Information Collected Automatically:
- Usage Data: When you visit our Site, we automatically collect certain information about your device and usage. This may include your IP address, browser type, operating system, pages you viewed, the time spent on those pages, referring URLs, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, operate, and maintain our Site
- To respond to your comments, questions, and requests, and provide customer support
- To send you technical notices, updates, security alerts, and administrative messages
- To send you marketing and promotional communications (you can opt-out at any time)
- To analyze how you use our Site to monitor traffic and improve our content and user experience
- To detect, prevent, and address technical issues and protect against malicious activity
4. Legal Basis for Processing (GDPR Compliance)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your information is:
- Your consent (e.g., for marketing emails)
- The performance of a contract (e.g., responding to your service inquiries)
- Our legitimate interests (e.g., website analytics and security), which are not overridden by your rights
5. How We Share Your Information
We may share your information in the following situations:
- Service Providers: We employ third-party companies and individuals to facilitate our Site ("Data Processors"). These third parties have access to your information only to perform specific tasks on our behalf.
- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
We do not sell, trade, or rent your personally identifiable information to third parties.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access & Portability: The right to access and receive a copy of your personal data.
- Rectification: The right to correct any inaccurate or incomplete information we hold about you.
- Erasure ("Right to be Forgotten"): The right to request the deletion of your personal data.
- Restrict Processing: The right to request that we temporarily or permanently stop processing all or some of your personal data.
- Object to Processing: The right to object to our processing of your personal data.
- Withdraw Consent: The right to withdraw your consent at any time where we relied on consent to process your information.
To exercise any of these rights, please contact us at privacy@converfix.com.
7. Cookies
We use both session (which expire once you close your browser) and persistent (which stay on your device until deleted) cookies. The types of cookies we use include:
- Essential Cookies: Necessary for the Site to function properly.
- Analytical/Performance Cookies: Help us understand how visitors interact with the Site.
- Functionality Cookies: Allow the Site to remember choices you make.
- Targeting Cookies: Used to track your browsing habits to deliver relevant advertising.
You can control cookies through your browser settings.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Converfix
Email: privacy@converfix.com
Phone: (123) 456-7890