Find answers to common questions about Converfix file conversion tools and services.
Converfix supports over 100 file formats including PDF, DOCX, PPTX, XLSX, JPG, PNG, MP4, MP3, and many more. You can convert between most common document, image, audio, and video formats. Visit our Tools page to see the complete list of supported formats.
Yes, for free users there is a file size limit of 100MB per file. Our premium plans allow files up to 2GB. If you need to convert larger files, consider upgrading to a premium plan.
For privacy and security, we automatically delete all uploaded and converted files after 2 hours. Premium users have the option to extend this retention period up to 24 hours.
Yes, we take security seriously. All file transfers are encrypted using SSL, and our servers are secured with advanced firewalls. Files are automatically deleted after processing, and we never share your data with third parties.
You can cancel your subscription at any time from your account settings. After cancellation, you'll continue to have access to premium features until the end of your billing cycle, after which your account will revert to the free plan.
Conversions can fail for several reasons: corrupted source file, unsupported format, file too large, or server issues. Try again with a smaller file or check that your file isn't password protected. If problems persist, contact our support team.
Yes, our premium plans include batch conversion capabilities. You can upload multiple files at once and convert them all in one go, saving you time and effort.
Yes, both free and premium users can use Converfix for commercial purposes. However, free users are limited in the number of conversions per day and file size limits. For heavy commercial use, we recommend a premium plan.
Can't find the answer you're looking for? Please reach out to our friendly support team.